Return and Exchange Policy
At O2 Store, we are committed to offering natural and safe products carefully selected for your needs. We believe in providing our customers with clear knowledge of the purchase policies before completing their order.
No Return or Exchange Option
Due to the nature of the products offered at O2 Store, which fall under personal and sensitive products, we clarify the following:
No product may be exchanged or returned after the order is confirmed and payment is made, in order to maintain the safety of the products and in compliance with public health standards.
If you do not receive the product:
if you do not receive the product from the shipping company, please contact the shipping company.
This policy is final and applies to all products without exception, in accordance with the e-commerce regulations approved in the Kingdom of Saudi Arabia.
